Deliveries and Returns

Delivery and Taxes

For all orders we are pleased to offer complimentary delivery. We aim to ship your order within 7 working days from the day of purchase, unless specified otherwise as outlined below.

UK Delivery

For all ready-made jewellery across earrings, bracelets and necklaces, your order will arrive within 5 - 7 working days. 

All rings offer a complimentary resize, which will arrive within 4-6 weeks.

For Bespoke orders, delivery is within 6 weeks of when the final design has been confirmed. 

International Delivery

For all ready-made jewellery across earrings, bracelets and necklaces, your order will arrive within 10 working days. 

All rings offer a complimentary resize, which will arrive within 8 weeks.

For Bespoke orders, delivery is within 8 weeks of when the final design has been confirmed.

Your Skydiamond will be delivered fully insured by our expert couriers. Please be aware that all deliveries need to be signed for, and photographic ID may be required. If you are not available at the time of delivery, our courier company will leave a note and you will be able to reschedule your delivery for a more convenient time.

Duties & Taxes

We include the cost of taxes and duties in your order for orders delivered in the United Kingdom, so you won’t need to pay any additional fees.

For deliveries outside of the United Kingdom, the price you pay on Skydiamond.com will exclude all relevant import duties and sales taxes. As the recipient of the order, you must instead pay these duties and taxes directly to our courier to release your order from customs. As we are unable to advise the exact amount, we recommend contacting your local customs office or tax authority before placing a DAP (Delivery At Place) order.

For all orders you assume all risk of confiscation en route. If customs should confiscate or return the merchandise to us, you are still responsible for all shipping charges including return shipping charges.

Returns